Free UK delivery on every order

Happy pets, easier days.

Thoughtful gear for dogs and cats, from cosy beds and calming wraps to mobility support, travel carriers and grooming tools. Every order ships free with tracking and comes with our 30-day guarantee.

  • For dogs & cats
  • 30-day guarantee
  • Real human support
Why Vexlyra

Shopping for your pet, made simple

The same four promises on every order, with no small print.

Free UK delivery

Every order ships free with tracking, no minimum spend.

30-day guarantee

Not right for your pet? Email us within 30 days and we'll sort it.

Secure checkout

Pay safely with PayPal and the major payment methods.

Real human support

Not sure about a size? A real person replies to every email.

Customer reviews of the store

What pet parents tell us

J
Jack C.
★★★★★

Measuring first helped the fit, but after that it was easy to use. The Full-Body Dog Mobility Support Harness feels well thought out for stairs and regular home use.

J
Jordan L.
★★★★★

The vest shape makes it easier to get a steady fit. Our cat needed a little time to get used to it, but it has been good for backyard exploring and quick outdoor breaks.

E
Emily W.
★★★★★

Good quality and very visible. Our dog moved comfortably in it after a few minutes, and the top handle is helpful when guiding him in and out of the water.

How it works

From our door to their paws

Step 1

Pick the right fit

Check the size guide on the product page and order at a clear price, with no hidden fees.

Free

Shipped with tracking

Free UK delivery on every order, with a tracking link sent to your inbox.

7–12 days

Delivered to your door

Arrives within 7–12 business days, ready for your pet to try.

30 days

Try it risk-free

Faulty or wrong items are replaced or refunded free. Just email support@vexlyra.com.

Ready to spoil your best friend?

Free tracked UK delivery and a 30-day guarantee on every order.

Start shopping

Pet parent FAQ

Got questions? We've got answers.

Sizing, delivery, returns and payments, all in one place.

Still have a question?

Email us and a real person will get back to you.

support@vexlyra.com
What kind of products does Vexlyra sell?

Vexlyra is a pet store for dogs and cats. You'll find beds, harnesses and leashes, carriers, grooming tools, toys, feeding and cooling gear, plus mobility and recovery support. Every UK order ships free and comes with a 30-day guarantee.

How do I choose the right size for my pet?

Most clothing, harnesses, braces and beds have a Size Guide button on the product page. Measure your pet with a soft tape (chest, neck, back length or paw width, depending on the product) and compare with the chart. If your pet is between sizes, the larger size is usually more comfortable. Still unsure? Email support@vexlyra.com with your pet's measurements and we'll help.

Are your products for dogs, cats or both?

Each product page says which pets it's designed for. Many items, like beds, bowls, carriers and grooming tools, suit both dogs and cats, while harnesses, braces and clothing are sized for specific pets.

How do I help my pet get used to something new?

Introduce new items slowly. Let your pet sniff it first, try it on for a few minutes with treats and praise, then build up the time. Always supervise your pet with new wearables, toys and devices, and follow your vet's advice for mobility and recovery products.

Do you offer free shipping?

Yes. Every UK order ships free with tracking, with no minimum spend.

How long does delivery take?

Standard UK delivery usually takes 7–12 business days. Times can vary with your location, product availability and the carrier. Express shipping may also be available at checkout.

How can I track my order?

As soon as your order ships, we'll email you a tracking number. Enter it on our Track Your Order page to follow your parcel.

What if it doesn't fit or my pet doesn't like it?

Every order has a 30-day guarantee. Faulty or wrong items are replaced or refunded free of charge. You also have a legal 14-day right to cancel, including on sale items. Email support@vexlyra.com to start a return.

How long do refunds take?

Once your return is approved and processed, refunds are usually issued within 10 business days. How long it takes to show in your account also depends on your payment provider.

What payment methods do you accept?

We accept PayPal and the major payment methods shown at checkout. All payments are processed through secure payment systems.

Still have a question?

Email us and a real person will get back to you.

support@vexlyra.com